Blackberry Outage – AGAIN

It seems yesterday was another tough day for RIM, and a tough day for those of us who support these horrible little devices as well.  As many of you must know by now, yesterday at roughly 3:30 pm most Blackberry customers were without service for several hours.

Now, I don’t know about you, but this meant many calls from upset customers for me.  And as a tech, there is nothing more frustrating than not being able to help folks who rely on you.  This is the second time in about 10 months when I have been scrambling for answers to the question “why did my Blackberry stop delivering e-mail?”

I was already thinking of encouraging our users off the Blackberry, now I expect I will be a bit more animated about it.  There are too many other devices out there now that do a much better job, have more features, and are just cooler technology.  The iPhone comes to mind, but there are plenty of other gadgets out there that are better than the Blackberry, and seem to have less problems at this point.

For a really good review of some of the top Smartphones check this site out.

Advertisements

2 Comments »

  1. dailytypo Said:

    FYI the BlackBerry solution has the most advanced enterprise security and encryption out there. I dont think you would want your banker running around with an Iphone ~

  2. Apple News Said:

    Hey i like the style of this phone . Its really awesome .


{ RSS feed for comments on this post} · { TrackBack URI }

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: