My Relationship with Dell is Ending

I am mourning the loss today of a very nice relationship.  I used to be a HUGE Dell fan and customer. . .but that will end today.  After what has to be the strangest interaction with the company, I am done with them.

I had a server die on Thursday morning. . .it is a production server and the power supply died.  I should have had redundant power, but this is a little server that sits in the Graphics department, maintained by a very capable man there, and went under my radar. . until now.  Our whole production process has halted because this computer is out of commission and not only won’t Dell ship me the part. . .they don’t know when or if they can!  They have one in stock. . but they can’t release it to me!!  I have a server down. . did I mention that?  Unbelievable.  I used to tell every and anyone who would listen to get a Dell, their service rocks!  No more.  Bye bye Dell.  I think I hear HP calling. . .


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